Privacy Policy
Effective Date: 4/13/2026
1. Information We Collect
Reelr ("we", "our", or "us") operates the Reelr platform. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We collect several different types of information to provide and improve our Service:
Account & Contact details Email address, basic contact information, and billing details securely handled by Stripe.
Usage Data Analytics tracking showing how you interact with our platform to help us troubleshoot and improve experiences.
Authentication Tokens Secure OAuth tokens required to publish generated videos directly to your connected social channels (TikTok, YouTube Shorts, Instagram) with your explicit consent.
2. Use of Data
Reelr uses the collected data for various indispensable purposes:
Service Maintenance
To provide and maintain our core generation and distribution tools reliably.
Communications
To notify you about critical changes, outages, and updates to our Service.
Customer Care
To rapidly diagnose specific bugs and deliver responsive customer support.
Analytics
To accumulate aggregate analysis or valuable information to improve the Service continually.
3. Data Security
The security of your data is paramount to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means, modern encryption standards, and enterprise-grade infrastructure to protect your Personal Data, we cannot guarantee its absolute security against all unforeseen threats.
4. Contact Us
Questions regarding your privacy?
Our designated privacy team is here to assist you.